What is an example of positive nonverbal behavior in patient interaction?

Prepare for the Certified Medical Assistant (CMA) Test. Study with flashcards and multiple-choice questions, with explanations and hints for each question. Get ready to ace your exam!

Leaning towards the patient is indeed an example of positive nonverbal behavior in patient interaction. This action demonstrates engagement and interest in what the patient is saying, as it creates a sense of closeness and connection. When a healthcare provider leans in, it signals to the patient that they are attentive and invested in the interaction, which can enhance trust and rapport.

In contrast, crossing arms indicates a closed-off posture, suggesting defensiveness or disinterest. Looking away during conversation can signal distraction or a lack of concern, which may leave the patient feeling undervalued. Nodding while avoiding eye contact creates confusion, as the patient might interpret the nodding as acknowledgement without feeling genuinely engaged, further distancing the interaction. Leaning towards the patient fosters a supportive environment conducive to effective communication and patient comfort.

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