To help a patient from a different culture feel more comfortable, a medical assistant should do which of the following?

Understanding a patient's beliefs about disease is crucial for providing culturally competent care. Every culture has unique perspectives on health, illness, and medical practices; these viewpoints can significantly influence how patients perceive their health state and engage with healthcare systems. By taking the time to understand and respect a patient's cultural beliefs, a medical assistant helps create a welcoming environment that fosters trust and open communication. This understanding can lead to more effective patient education, improved adherence to treatment plans, and enhanced overall patient satisfaction.

In contrast, simply ignoring a patient's cultural background can lead to misunderstandings, which may hinder effective care. Assuming that patients share common beliefs about healthcare disregards their individual experiences and can potentially alienate them. Moreover, providing care solely in English may create barriers for patients who are not proficient in the language, further complicating their healthcare experience.